The university has switched to SentinelOne for anti-virus protection on all university owned assets. It is not available for personal computers, but we can recommend you install the home version of Sophos which is free since the trial version of Sophos does not expire.
CDA is deploying the SentinelOne client on all CDA managed assets. For those not directly managed by CDA we will install it for you remotely, but some manual intervention on your part will be needed to allow SentinelOne to access your computer.
For users on a Mac that have High Sierra, Mojave or Catalina the manual authorization process is listed on this page: https://www.concordia.ca/finearts/cda/support/faq/sentinelone-anti-virus.html
For users on macOS Catalina (10.15.4+) and Big Sur the procedure to activate SentinelOne is here: https://www.concordia.ca/finearts/cda/support/faq/sentinelone-anti-virus-new.html
For Windows users, it will be seamless and no intervention is needed. For those at home, you’ll need to be connected via VPN for the install to take place.
If you have trouble, please open a ticket by emailing email@example.com and saying that it should go to the Fine Arts queue to expedite your request for help.
Both staff and students can use the instructions below to access Adobe software. This page also contains links to a form for teachers to request licenses for their entire class. Don’t worry we just need your class number, not all your student names. If a teacher or staff needs their own license, they have to request a staff license by emailing firstname.lastname@example.org.
Concordia has secured a limited amount of Adobe CC licenses for students that will be active as long as you remain an active student enrolled in a class listed below. The license does not grant access to most web only applications and cloud services, such as the cloud version of Lightroom.
This page has a good list of apps that are optimized for Apple’s new M1 chip computers.
If you decide to change your password that is associated with your netname, please be aware of the following.
We are using Cinema’s sound effects library which is available during the closure to all Fine Arts students.
Information is on their support page: http://cinematech.hybrid.concordia.ca/pages/post/sfx__metadigger_from_home
If you or someone in your area needs a computer, please fill out this form so we can gather the correct information. Someone will contact you soon after with your options.
Welcome to the Faculty of Fine Arts Support page. A central repository of FAQs and documentation put together by technicians and professionals. If you are looking for a Fine Arts department web page, head on over to http://www.concordia.ca/finearts.html