Using Pro Tools over VPN on your Home Computer

Pro Tools can also be used by logging into a CDA Edit Suite computer remotely using NoMachine remote desktop software: Remote connection using NoMachine

Download and configure the VPN client following these instructions:
https://www.concordia.ca/finearts/cda/support/faq/vpn-client.html

Notes for Windows Users

Download and install Pro Tools:
After registration, the download link will be e-mailed to you.
Also, while the link below mentions Pro Tools Ultimate, the normal version of Pro Tools will be available after licensing.
https://my.avid.com/get/pro-tools-ultimate-trial

Close Pro Tools if it’s open.

Open iLok License Manager from Applications or your Start Menu
Do not sign-in to your iLok account
Sign-out if you already have
No iLok account is needed

Open Preferences

Select Network, My Connections

Click + and choose “Add Server with IP address…”

Enter “cda-vpnlicsrv.concordia.ca” in the “IP Address” text field and click “Locate”

Copy and paste the following string in the “Password” text field and click “Connect”

fgzatrGyXfGSEQ57

Click OK, then OK once more.

Pro Tools is now licensed.

You can now close iLok License Manager and open Pro Tools.

Remember to always connect to VPN(Forticlient), before opening Pro Tools.

Notes for Windows Users:

ASIO

Most onboard sound cards do not have ASIO and therefore Pro Tools cannot use them out of the box.
So if you see this error message, you have 2 choices:

  1. Buy an officially supported internal or external(USB/Firewire) sound card with ASIO support.
  2. Install ASIO4ALL which is a free WDM wrapper: http://www.asio4all.org

Windows 10 Version

Windows 10 should be version 1909, do not upgrade to 2004 or later until Avid certifies the new version.
https://avid.secure.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-Operating-System-Compatibility-Chart

If you have recently upgraded, you can rollback to the previous version by following these instructions:

  1. Click Start Start button, then type “recovery”.
  2. Select Recovery options.
  3. Under Recovery, Go back to the previous version of Windows 10, click on Get Started.
  4. Select a reason for going back, then click Next.
  5. If your computer is unplugged, be sure to plug it into wall power and click Next.
  6. Follow the on-screen instructions to complete the rollback.

Pro Tools and Zoom

To temporarily use Pro Tools and Zoom simultaneously, so you can hear both applications at the same time.

  1. Open Windows Settings, then “System”
  2. Choose “Sound” category.
  3. Under the “Output” category, click “Device properties”
  4. In the category “Related Settings”, click on “Additional device properties”
  5. When the “Speakers Properties” dialogue box opens, click on “Advanced”.
  6. Uncheck the setting named “Give exclusive mode applications priority”.

Once you are done with Zoom, it’s highly recommended to restore the original setting when working on your Pro Tools project.

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Additional Resources